1. Online shop
1.1. Roniko.ge – is an online store created by the service provider, through which the sale of products to the service user is completed.
1.2. Roniko.ge is a domain owned by the service provider.
2.1. The parties of the agreement should be guided by the law of obligations, other laws and legislative acts of Georgia and the agreed agreement when regulating the relations.
2.2. The service provider has the right to make changes to the Roniko.ge service at any time.
2.4. The products offered by Roniko.ge will be sold only to private individuals.
2.5. The user of the service confirms that he is 18 years old or older.
3.1. The description of the goods usually shows how long it may take to place an order. The display of goods on Roniko.ge may change due to technical problems with the warehouse or software.
3.2. If the goods are not in stock at the moment and the order cannot be fulfilled, the Roniko.ge employee contacts the service user, offers a new possible delivery time or replaces the goods with other goods of the same price and quality, or returns the money to the service user. Refunds will be made within thirty (30) days.
3.3. The image of the goods illustrated on Roniko.ge may differ from the actual goods. The existing description of the goods on the Roniko.ge site is not exhaustive and may contain accidental inaccuracies.
3.4. The service user selects the desired goods, assumes the responsibility to fill in the necessary information to fulfill the order (name, surname, contact phone number, e-mail address, delivery address, postal code) and pay for the order in the selected way.
3.5. The user of the service confirms that he is willing to pay the full purchase fee before the order is placed.
3.6. When placing an order, the service user is obliged to submit his exact data. The service provider is not responsible for the non-fulfillment of the order and its subsequent consequences when the service user submits incorrect data.
3.7. The sale ends when the service user placed an order on Roniko.ge, entered all the necessary data and paid the order fee.
4.1. All prices on Ronikoi.ge are shown in GEL, including VAT.
4.2. The service provider has the right to change the prices indicated on the goods on Roniko.ge at any time. If the service provider changed the price after the service recipient placed the order and paid the cost, then the service provider is obliged to deliver the product to the service recipient at the price that was reflected at the time of placing the order. The recipient of the service is not entitled to claim compensation for the price difference.
5.1. The time and cost of delivery of the goods depends on the place from where the order is completed. When using courier services, the cost of delivery is added to the cost of the goods.
6.1. If the service user wants to cancel the order after placing the order and before the order is fulfilled by the service provider, then the service user is obliged to notify the service provider in writing. A written notice must be sent to the following e-mail address: firstname.lastname@example.org. The letter must indicate the date of ordering and the order number, which he wants to refuse, and add contact information (name, surname, contact phone) to the service user.
6.2. If the notice of termination of the contract is received after the order has been completed with the service provider, then the contract will be terminated in accordance with paragraph 7 – “Right of Return”.
6.3. The Service Provider shall refund the amount paid to the Service User’s current account no later than thirty (30) days from the date of receipt of the notice of termination of the Contract.
7.1. Returned goods will be returned only if a factory defect is found.
7.2. Contact lenses with defect, sunglasses with defect.
7.2.1. If the service user finds that the contact lenses are defective on first use, he / she is entitled to immediately notify the service provider and return the lenses in the original packaging and indicate his / her name, order number and reason for returning the lenses
7.2.2. The service provider sends the contact lenses to the manufacturer for examination and in case the manufacturer’s examination showed that the lenses were defective, then the service user has the right to get new lenses with the same parameters instead of defective lenses and the service provider is obliged to replace the defective lenses with new ones.
The service provider is not obliged to refund for defective lenses, but only to replace them with new ones with the same characteristics.
7.2.3. If the manufacturer’s examination reveals that the lenses were not defective and the conditions of use and maintenance of the lenses were violated during the use of contact lenses, then the service provider is not obliged to replace such lenses and the service user is obliged to pay for contact lenses and examination costs.
7.2.4. The costs incurred in returning the lenses are borne by the service user. If the manufacturer’s examination reveals that the lenses were defective, the service provider will reimburse the service user for the costs for which documentation is required.
7.3. Return of other goods.
7.3.1. For hygienic reasons it is impossible to return lens containers, tweezers and care products.
8.1. The service user gives certain and firm consent to the service provider to use his personal data.
8.2. When entering into an agreement, the data provided by the service user is included in the customer database and is used to offer and sell goods to the service recipient.
8.3. The source of personal data is the relationship with customers when placing an order on the website Roniko.ge
8.4. Personal data includes: name, surname, contact number, e-mail, address: city, street, house, apartment, postal code.
8.5. Personal data is processed by the company Ltd. Roniko, with registration number ———–, address: 9 Liakhvi Street, 0180 Tbilisi, Georgia.
8.6. Personal data which is needed to send the goods to the service user will be passed on to the intermediary firms.
8.7. Personal data is protected by security measures.
8.8. The service provider is obliged not to transfer personal information to a third part rather than intermediary companies.
8.9. The service provider is obliged to provide information if required by law.
8.10. The user of the service has the right to check his personal data, as well as to change or delete them from the database.
8.11. The service user consents to the service provider to send the order confirmation to the e-mail mentioned when placing the order.
9.1. The service user is obliged to use the services provided by Roniko.ge only for the purposes that comply with the law.
9.2. The service user is responsible for the purchase of complete equipment, software and communication systems, which are necessary for the use of Roniko.ge services, as well as for possible costs that may arise when using Roniko.ge.
9.3. The user of the service bears full responsibility for the damage caused to Roniko.ge service or when using it illegally.
10.1. In case the goods do not comply with the terms of the contract, the service user is obliged to immediately inform the service provider about it no later than three (3) calendar days after the delivery of the goods.
10.2. The warranty applies to all damages listed in paragraph 7 of the Goods Agreement, except for those caused by the Service User.
10.3. When notifying the service provider of the goods found, the service user is obliged to present the following: purchased products (sunglasses), contact lenses, original packaging and order number.
10.4. The service provider is not responsible for the following damage to the goods:
10.4.1. The user of the service violated the rules of consumption and care of lenses.
10.4.2. The service user independently tried to repair the goods.
10.4.3. Contact lenses, their original packaging and order number are not included in the request.
11.1. Differences of opinion regarding the consumer agreement are resolved through negotiations between the two parties. In case of failure to reach an agreement, the dispute shall be settled in accordance with the court order in accordance with the legislation of Georgia.
12.1. It is necessary for the service user to get acquainted with the terms of the contract.
12.2. When placing an order, by selecting the appropriate field “I agree to the terms of service of Roniko.ge”, the service user confirms that he has read the terms of the agreement, understands them and agrees to them.
12.3. When placing an order, the service user confirms that:
12.3.1. Has lenses prescribed by a doctor or optometrist and has worn them before;
12.3.2. Knows your own lens settings and optical power;
12.3.3. Can use contact lenses and knows the rules of their care;
12.3.4. Is aware of the dangers that may arise as a result of the use of lenses, as well as in case of improper care and use of lenses;
12.3.5. There are no contraindications to wearing contact lenses.
13.1. In case that any clause in this agreement conflicts with the law or other legal acts, this agreement will not be terminated, and the service provider assumes the responsibility to replace the non-compliant clause with a new one.
13.2. The titles used in the chapters of the contract are intended to facilitate the reading of the text only, and do not have the essence of a legal definition.